Please note: Your chosen date is binding and can be changed/cancelled no later than 48 hours before the sampling. If the change / cancellation is not reported no later than 48 hours before the planned collection, the amount paid will not be refunded.
If you want to change the agreed date for personal reasons, you can only do so once through the Customer Service on 0800 800 234, e-mail: email@example.com at time 9.00 - 15.00.
If you have decided to cancel the examination,please notify us in writing by in writing by e-mail: firstname.lastname@example.org together with your IBAN account number, where you want to send the money. In the mail state the registration number. In case of cancellation, an administrative cancellation fee of 20% of the total amount will be charged.